Entry Condition: This is a report that is compiled at the commencement of a tenancy prior to your tenant moving into the property. This report outlines the condition of the property at the commencement of the tenancy and is used when the tenant vacates to ensure that the property is left in the same condition, allowing for fair wear and tear.
Exit Condition: This is the last inspection carried out as soon as possible after the end of a tenancy, when the tenants have returned their keys. The Entry Condition Report is used at this inspection and each item is checked off to make certain that the property is in the same condition as when the tenant took possession. It is at this inspection that any items that need to be rectified by the tenant are identified.
Routine inspections are conducted after a tenant takes possession of the property and are conducted every four months. These inspections are essential to ensure that your property is being maintained to an acceptable standard and to identify any maintenance that may be required. A copy of the routine inspection report is forwarded to you after each inspection and should it be necessary, a member of the Property Management Team will contact you to discuss items noted on the report.
Database checks are conducted on all tenants applying for a property through Blacks Real Estate. Within Australia this is one major database used by Real Estate Agents to lodge and check bad tenants. This is TICA. Any tenant who has rented through an agency that uses this database and has defaulted in some way will be lodged on theses database. This can greatly reduce your chances of getting a tenant with a previous bad rental history.
When a tenant falls behind in their rental payments they are contacted by telephone. If payment is not received within eight days a formal notice of breach is issued requesting that they rectify the problem. If this is not done within the stipulated time period then a termination notice is issued requiring that they vacate the premises.
Tenants have several options to pay their rent, leaving no excuse for late payments. - By cheque or money order - Internet Banking through their chosen financial institution - Direct debit from their nominated bank account, we will supply the tenant with our account details to arrange an automatic transfer. They can also pay cash at any National Bank (must obtain a reference code deposit book from us to do this).
At the end of every month (allowing for weekends/public holidays) all monies held, unless instructed otherwise, is paid to you by way of direct debit to your nominated bank account or by cheque. A statement is issued at the same time outlining the debits and credits for that month.